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Phone
Phone support is available for active clients. If you are a funded client you can find the number within your account dashboard. Phone support is recommended if you have any urgent queries and need to speak to a Client Service Representative. Available 9.30AM - 5PM ET Monday through Friday.
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Private Client

Our dedicated Private Client Team team is focused on developing long term relationships with BlockFi’s institutional clients. Account sizes typically are in the $5MM+ range and include UHNW, single- and multi-family offices, pensions, endowments, foundations, and corporate clients.


For more information on becoming a Private Client, please contact [email protected]

Institutional Sales

BlockFi Global Digital Markets bridges the gap between traditional funds & market makers and the world of crypto. We finance, execute, margin, and short Bitcoin like your current prime brokers, including enterprise grade reporting. Our team has combined over 100 years of experience from the world’s largest and most well respected financial firms.


For more information on institutional execution and financing services, please contact [email protected]

Partnerships

Become a BlockFi partner and start earning passive income by introducing your audience to the best financial tools for crypto investors.


Reach out to [email protected] for more information.

Security

BlockFi’s Security Team is happy to answer any questions you may have related to the safety of our systems and processes we use to safeguard funds. If your issue is related to the support of your account, it is fastest to contact Support directly. This includes issues with KYC, password resets, withdrawal transactions, and 2FA resets.


For non-support related Security questions, please contact [email protected]

BlockFi Offices

Americas:

  • New York, NY, US
  • Jersey City, NJ, US
  • Buenos Aires, Argentina

EMEA:

  • London, UK
  • Warsaw, Poland
  • Krakow, Poland

APAC:

  • Singapore
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Disclaimer: Rates for BlockFi products are subject to change. Digital currency is not legal tender, is not backed by the government, and BIA accounts are not subject to FDIC or SIPC protections. Security is our top priority. Please see our Vulnerability Disclosure Form and Bug Bounty Program.
2021 © All Rights Reserved.
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Disclaimer: Rates for BlockFi products are subject to change. Digital currency is not legal tender, is not backed by the government, and BIA accounts are not subject to FDIC or SIPC protections. Security is our top priority. Please see our Vulnerability Disclosure Form and Bug Bounty Program.
2021 © All Rights Reserved.