Need support? Have a question? Running into a problem? We're here to help.
Let us know what you’re looking for by chatting with us. If your inquiry cannot be quickly answered, one of our client service specialists will personally review and respond.
Phone support is available for all of our clients who are looking to speak to a Client Service Representative. We may be reached at 646-779-9688.
Available Monday - Friday from 9:30AM - 5PM ET.
Our dedicated Private Client Team is focused on developing long-term relationships with BlockFi’s institutional clients. Account sizes are typically in the $5mm+ range and include UHNW, single- and multi-family offices, pensions, endowments, foundations, and corporate clients.
For more information on becoming a Private Client, please contact firstname.lastname@example.org
BlockFi Global Digital Markets bridges the gap between traditional funds & market makers and the world of crypto. We finance, execute, margin, and short bitcoin like your current prime brokers, including enterprise-grade reporting. Our team has over 100 years of experience from the world’s largest and most well-respected financial firms.
For more information on institutional execution and financing services, please contact email@example.com
Become a BlockFi partner and start earning passive income by introducing your audience to the best financial tools for crypto investors.
Reach out to firstname.lastname@example.org for more information.
BlockFi’s Security Team is happy to answer any of your questions regarding the safety of our systems and processes we use to safeguard funds. If your issue is regarding the support of your account, it's fastest to contact Support directly. This includes issues with KYC, password resets, withdrawal transactions, and 2FA resets.
For non-support related Security questions, please contact email@example.com
Jersey City, New Jersey
For all reporter inquiries, please contact firstname.lastname@example.org with the details of your request and deadline. We will get back to you as soon as possible.